Orders and Shipping
All orders are placed through our website and shipped using Go Sweet Spot. Order are dispatched within 48 hours of being received. Please note we do not ship on weekends or public holidays. All order received on a Friday will be shipped the following Monday.
Payments are accepted via Credit Cards, PayPal, OxiPay. Please note you do not need to set up a PayPal account to pay via credit card.
All prices are displayed and charged in NZD
$6 flat rate shipping fee (including rural addresses)
Orders are shipped via courier and should take 1-3 business days to reach you (please add 2 extra days for rural addresses).
Please note we do not ship to PO Box addresses therefore please indicate a physical address when you are checking out.
Australia: Tracked post 8-14 business days (once dispatched): $20.00
Economy Courier 8-14 business days : $30.00
Please be aware purchaser is liable for any additional taxes/import duty that may incur during transit and/or on delivery. We do not offer refunds if you refuse the package due to customs charges. If your order is returned to us due to non delivery resulting from unpaid customs charges, an incorrect address and/or contact details (as provided by the customer) a redelivery and return fee will be charged. Please note shipments can often be held by customs for long periods of time, unfortunately this is beyond our control.
Little Big Crate is based in Wellington and if you are local I am more than happy to arrange pick up.